RGV Padel Club | Privacy Policy

Last Updated: November 2025

RGV Padel Club (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit rgvpadel.com, create an account, participate in club activities, or make purchases through our website.

By using our website, you agree to the practices described in this Privacy Policy.


1. Who We Are

RGV Padel Club operates padel and pickleball facilities in McAllen and Mission, Texas, and provides memberships, online bookings, rankings, player profiles, and event registration through our website.

Website: https://rgvpadel.com


2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide
  • Account details (name, email, username, profile fields)

  • Membership or booking information

  • Payment details (processed securely through Stripe)

  • Contact forms and inquiries

  • Comments or reviews you leave on the site

  • Uploaded profile images

2.2 Automatically Collected Data
  • IP address

  • Device + browser information

  • Pages visited and actions taken

  • Cookies used for login and site functionality

This information is used for performance, security, and improving your experience.


3. Payment Information & Stripe Security

When you purchase a membership or book services, payments are securely processed through Stripe, one of the world’s leading PCI-compliant payment processors.

  • We do NOT store or have access to your full credit card number.

  • Stripe encrypts and processes all payment data.

  • Stripe’s Privacy Policy: https://stripe.com/privacy

RGV Padel Club fully relies on Stripe’s secure systems to protect your payment information.


4. Use of Cookies

We use cookies to:

  • Keep you logged in

  • Remember your preferences

  • Improve website performance

  • Secure your account

  • Enable membership and booking features

Login cookies last up to 2 days, and “Remember Me” cookies last up to 2 weeks.

You may clear cookies anytime through your browser settings.


5. Embedded Content

Our website may contain embedded content (videos, maps, social media posts, etc.). These external websites may collect data as if you have visited them directly.

We recommend reviewing the privacy policies of any third-party service you interact with.


6. Comments

If you leave a comment, we collect:

  • The data shown in the form

  • Your IP address

  • Your browser details

This helps us prevent spam and unauthorized activity.

If you use Gravatar, a hashed version of your email may be sent to confirm your profile image.


7. How Long We Keep Your Data

We retain:

  • Comments indefinitely

  • User accounts until you request deletion

  • Booking and membership records for administrative and legal reasons

  • Profile information until you edit or remove it

Users can update or delete most of their personal information anytime from their profile dashboard.


8. How We Protect Your Data

RGV Padel Club uses:

  • Secure SSL encryption

  • Firewall and anti-malware systems

  • Limited administrative access

  • Encrypted backups

  • Secure Stripe payment processing

And most importantly:

We NEVER sell, rent, or trade your personal information with third parties.

Your data is used only for club operations, communication, and improving your user experience.


9. Your Privacy Rights

You may request:

  • An exported file of all personal data we store about you

  • Correction of inaccurate information

  • Deletion of your account and personal data

We may retain some information for security, legal compliance, and operational needs.

To make a request, contact us at:
privacy@rgvpadel.com


10. Where Your Data May Be Sent

Visitor comments and form submissions may be checked through automated spam detection services.
Payment information is processed exclusively via Stripe